Privacy Policy
Last updated: March 21, 2026
1. Introduction
SocialConnectorAi ("we", "us", or "our") operates the SocialConnectorAi web application and Chrome extension (the "Service"). This Privacy Policy explains how we collect, use, and protect your information when you use our Service. By using the Service you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect the following types of information:
- Account information: email address and credentials you provide when registering.
- Usage data: pages visited, features used, campaign activity, and error logs to help us improve the Service.
- Facebook account data: the Chrome extension accesses your Facebook profile ID and group membership solely to perform the posting actions you configure. We do not store your Facebook password.
- Payment information: billing is handled by our payment processors (Stripe / PayProGlobal). We do not store full card details on our servers.
3. Chrome Extension Permissions
The SocialConnectorAi Chrome extension requests the following permissions:
- Access to facebook.com: required to read your group list and submit posts on your behalf as per the campaigns you create.
- Storage: used to persist your session token locally so you stay logged in between browser sessions.
- Tabs / scripting: used to inject the posting script into the active Facebook tab when a campaign is running.
The extension does not read, collect, or transmit any browsing history, personal messages, or data unrelated to the Facebook posting actions you explicitly configure.
4. How We Use Your Information
- To provide, operate, and maintain the Service.
- To process transactions and send related information such as receipts.
- To send transactional emails (e.g. account activation, password reset).
- To monitor and analyse usage to improve the Service.
- To detect and prevent fraudulent or abusive activity.
5. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share data with trusted service providers who assist us in operating the Service (e.g. cloud hosting, email delivery, payment processing) under strict confidentiality agreements. We may also disclose information when required by law.
6. Data Retention
We retain your account data for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us at the email below.
7. Security
We implement industry-standard security measures including encrypted connections (HTTPS) and secure credential storage. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Children's Privacy
The Service is not directed at anyone under the age of 13. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this page. Continued use of the Service after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at: support@socialconnectorai.com